Student Loan Refinancing in Oklahoma

Student Loan Refinancing FAQs

• Whom do I contact if I need assistance?

  
  Application Support

  For questions regarding a new or existing loan application.
  Monday - Friday | 7:00 AM - 8:00 PM 
  Phone: 888.549.9050
  Email: customer.care@lendkey.com

  
  Servicing Support

  For questions regarding an existing loan.
  Monday - Friday | 8:00 AM - 9:00 PM ET
  Phone: 888.915.6912
  Email: servicing@lendkey.com

  
  General Questions

  Email: lendersupport@lendkey.com

• Where do I apply?

  Apply within minutes online. Direct the borrower to your credit union website or directly to the landing page  https://partner.lendkey.com/weokie/refinance.

• What documents will I need to provide?

   Borrowers and cosigners must provide proof of identity and citizenship, proof of income and proof of graduation and payoff letters.

• How do I check the status of my application?

  Visit https://partner.lendkey.com/weokie/refinance and click on ‘My Application’.

• How long will it take to get approved and have the loan disbursed?

   The average application is approved and funded within 20 days.

• How long will the process take?

  Over 70% of applications are signed within 10-20 days, with funding after that point. The more diligent the borrower is with the application, the quicker the process.

• How are the funds disbursed?

   Once approved, the funds will be disbursed directly to the  payoff lenders.

• When do I start making payments on my student loan?

  Payment amounts and due dates vary by loan type and borrower. Borrowers can log in to their LendKey account to view their due date and set up automatic ACH payments at https://myaccount.lendkey.com.

• Can a credit union refinance student loans?

  Yes, many credit unions, including WEOKIE, offer student loan refinancing. This can often help you secure a lower interest rate, reduce your monthly payments, or adjust your loan term.

• Are credit unions good for refinancing?

  As not-for-profit financial co-operatives owned by their members, credit unions are often able to offer lower interest rates and more flexible terms on loans than commercial banks or other financial institutions. That can make them a good option for refinancing.

• Is there a penalty for refinancing a student loan?

  Federal and private student loans generally do not have prepayment penalties, so refinancing your loan amount typically won’t result in a fee. However, refinancing federal loans with a private lender means losing potential benefits like federal student aid, income-driven repayment, and loan forgiveness.

• Who is eligible to refinance a student loan through WEOKIE Federal Credit Union?

  All WEOKIE members are eligible to apply for student loan refinancing. It’s easy to become a member! Membership is open to:

  • Persons who live, worship, work (or regularly conduct business in), or attend school in the Oklahoma City area - consisting of Canadian, Cleveland, Grady, Linco ln, Logan, McClain, Oklahoma, or Pottawatomie Counties (as well as spouses of persons who died while within the field of membership of the credit union)
  • Employees of the credit union
  • Volunteers in the community
  • Current WEOKIE members’ immediate relatives (this includes spouses, children, siblings, parents, grandparents, grandchildren, stepparents, stepchildren, step-siblings, and adoptive relationships)

• Is it hard to get approved for a student loan refinance in Oklahoma?

  Not necessarily. At WEOKIE, we’ll take your full financial picture into account—including your current student loan, income, and debt-to-income ratio. We’ll review your credit score, credit history, and ability to repay the loan, but we also understand that everyone’s financial journey is different. If you're working to build or improve your credit, we’re happy to talk through your options and see if refinancing is the right fit for you.

• Is it easier to get a loan from a credit union?

  It often is! Credit unions like WEOKIE are not-for-profit and member-focused, which means we’re typically more flexible and understanding when reviewing loan applications. We may offer lower rates, fewer fees, and more personalized lending decisions—especially for first-time borrowers or those building credit.