
HOW WE’RE PROTECTING YOU
A Member Story
A WEOKIE member recently avoided losing $50,000 thanks to our Yukon branch team's attention to detail.
Scammers had contacted her, claiming she faced "legal issues" and needed to withdraw a large amount of cash immediately. Our staff recognized the warning signs, asked the right questions, and prevented the fraud before any money changed hands.
Law enforcement was immediately notified. This is exactly the kind of vigilant protection you can count on—our team is trained to spot these schemes and will always put your financial safety first.
INTRODUCTION TO COMMON SCAMS
Scammers are constantly finding new ways to separate you from your hard-earned money. Here are some of the most common types of scams.
Scammers pretend to be someone you trust, like a government agent, bank rep, or tech support, to pressure you into giving up personal information or sending money. They often use urgency, threats, or official-sounding language.
WHAT TO DO
- Don’t respond to unexpected calls, texts, or emails demanding money or information.
- Verify the person’s identity by calling the organization directly using a trusted number.
- Never send money or share personal information without confirming the request.
A fake alert about a suspicious Amazon purchase prompts you to call or log in. These scams aim to access your finances or control your device.
WHAT TO DO
- Don’t click on links or call numbers in unexpected messages.
- Go directly to your Amazon account through a browser or app to check for issues.
- Report fake alerts to Amazon’s customer service.
Fraudsters develop fake online relationships and, once trust is built, ask for money for fabricated emergencies or travel costs. They may claim to be abroad or serving in the military.
WHAT TO DO
- Be cautious with anyone who professes love quickly or avoids meeting in person.
- Never send money or share sensitive information with someone you haven’t met.
- Talk to a trusted friend or family member before acting on emotional appeals.
You’re told you’ve won a prize, but you must first pay fees or taxes in order to claim your prize. Scammers often use real logos and official-sounding names to trick you.
WHAT TO DO
- Remember: Legitimate sweepstakes never ask for payment.
- Remember: If you didn’t enter, you didn’t win.
- Never send money, gift cards, or personal information to claim a prize.
A scammer contacts you online and impersonates someone you know. They ask you to buy gift cards urgently, then send them pictures of the numbers.
WHAT TO DO
- Always verify requests for gift cards through a phone call or in-person conversation.
- Don’t send gift card information by text or email.
- Notify the person being impersonated right away.
A caller claims to be an IRS agent and threatens to arrest or fine you if you don’t pay immediately. Some promise fake refunds in exchange for banking details.
WHAT TO DO
- Hang up on threatening calls. The IRS initiates contact by mail first.
- Don’t share personal or financial info.
- Report scams to the Treasury Inspector General for Tax Administration (TIGTA) at 1-800-366-4484.
Scammers offer to erase or reduce your debt, asking for large upfront fees. They often tell you to stop paying creditors, worsening your financial situation.
WHAT TO DO
- Avoid companies that promise guaranteed results or ask for fees before helping.
- Contact a nonprofit credit counseling agency for legitimate help.
- Research companies with the Better Business Bureau or your state attorney general’s office.
Scammers exploit apps like Zelle or Venmo by posing as friends or sellers to steal money. Payments are fast and hard to reverse.
WHAT TO DO
- Only use mobile payment apps with people you know.
- Verify requests through a separate communication channel.
- Report fraud immediately to your bank or app provider.
Scammers impersonate real estate professionals and send fake wire instructions for your closing funds, down payment, or final settlement. The email looks authentic, but it contains fraudulent payment instructions.
WHAT TO DO
- Always verify wiring instructions by calling a known number.
- Be alert to any last-minute changes in payment details.
- Don’t use the contact info provided in the email alone — always confirm it independently.
Fake charities solicit donations after disasters or during the holidays. They use emotional stories, livestreams, or similar names to real organizations.
WHAT TO DO
- Check the charity’s legitimacy at sites like Charity Navigator or GuideStar.
- Avoid donating via wire, crypto, or gift card.
- Don’t be pressured into giving immediately. Legitimate charities will understand that you need time to verify.
You receive a call from someone pretending to be a grandchild (or other close family member) in trouble, urgently asking for money and secrecy. Some fraudsters even use AI voice cloning to make it sound convincing.
WHAT TO DO
- Ask questions that only your real relative would know the answers to.
- Hang up and call the person directly or contact a family member to confirm.
- Don’t send money based on a single call or message.
Scammers offer fake jobs and request personal information or upfront payments for training or equipment. Some send fake checks and ask for part of the money back.
WHAT TO DO
- Research any company offering you a job—look for real reviews and contact info.
- Never pay money as part of a job offer.
- Wait to provide sensitive details until after a verified hiring process.
HOW TO PREVENT AND RESPOND TO FRAUD
Fraudsters will go to extraordinary lengths to gain your personal information. Here are some practical ways to keep your financial information, including credit and debit card numbers, safe.
MONITOR YOUR ACCOUNTS REGULARLY
Review your bank and credit card activity often—especially through your mobile app. Set up real-time Notifi Alerts to get notified of large or unusual transactions, and use Card Controls to instantly lock or unlock your debit card, set spending limits, and more—all within WEOKIE Online and Mobile Banking.
Quick Tip: Set up Notifi Alerts in online banking so you’ll know instantly about unusual activity.
LOCK OR FREEZE YOUR CREDIT
Lock your credit when not applying for new loans. You can do this online at no cost with all three major credit bureaus. A credit lock makes it harder for scammers to open accounts in your name.
USE CREDIT, NOT DEBIT, FOR ONLINE PURCHASES
While purchasing with a credit or debit card may seem similar, credit cards offer better fraud protection than debit cards. If anything goes wrong, you have more ways to recover your funds.
USE MULTI-FACTOR AUTHENTICATION (MFA)
Enable MFA on banking apps and other sensitive online accounts, including email. It adds an extra layer of security by requiring a code in addition to your password.
SHRED DOCUMENTS AND SECURE DEVICES
Shred mail containing personal info, and lock your phone and computer with a passcode. Install antivirus software and keep operating systems updated to prevent malware.
DEBIT VS. CREDIT CARD FRAUD
Understand the key differences in protection and recovery between debit and credit card fraud.
Both debit and credit card fraud occur when someone obtains unauthorized access to your account numbers. However, when someone gets hold of your debit card number, they are able to access the funds in your bank account directly and can quickly drain your account. Recovering funds withdrawn this way can be difficult and time-consuming.
Credit card fraud involves unauthorized charges on the credit line extended by your card issuer. This allows you to dispute fraudulent charges before paying them. While serious misuse of your credit card may affect your credit score, credit cards offer better protection against fraudulent charges because your personal funds are not directly affected.
DEBIT CARD FRAUD PROTECTION
If you suspect fraudulent activity, contact WEOKIE immediately at (405) 235-3030 or 1-855-604-1631 to report the issue and freeze your card.
You can also use Card Controls in the WEOKIE Mobile App to instantly lock your card and help prevent further transactions. The sooner you act, the greater your chances of limiting losses. WEOKIE will replace your card and may issue a temporary credit while they investigate.
Quick Tip: Update your contact information with WEOKIE so we can reach you immediately if we detect suspicious activity.
CREDIT CARD FRAUD PROTECTION
For credit card fraud, call your credit card issuer right away to dispute the charge. Most card issuers will not hold you liable for fraudulent charges provided you report them promptly. In both cases, update your online account passwords, monitor your credit report and bank or card statements closely, and set up transaction alerts to catch any further suspicious activity. Make sure your bank or card issuer has your up-to-date contact information.
WHAT’S THE DIFFERENCE BETWEEN A FRAUD ALERT AND A CREDIT LOCK?
Fraud alerts and credit locks offer different protections. Learn how each works and how to use them effectively.
| ⚠️ vs 🔒 | ⚠️ Fraud Alert | 🔒 Credit Lock |
|---|---|---|
| How it Works | Requires lenders to take extra steps to verify your identity before approving new credit. | Blocks access to your credit report entirely, preventing most new accounts from being opened. |
| Activation | Request a fraud alert from one bureau, and by law it notifies the other two automatically. | You must contact each bureau separately to lock/unlock your credit. |
| Duration | Lasts 1 year (can be renewed). | Can be locked or unlocked instantly anytime. |
| ✅ Best For | Extra verification when you’re concerned about potential fraud. | Maximum protection when you’re not applying for new credit. |
MONITOR YOUR CREDIT: WHAT YOU CAN (AND SHOULD) DO
Monitoring your credit is one of the best ways to detect fraud early. Explore free tools and WEOKIE resources to stay informed and proactive.
Keeping an eye on your credit is one of the best ways to detect fraud early. Fortunately, there are free, secure tools available—both nationally and through WEOKIE—that make it easy to stay informed and protect your financial health.
You’re entitled to a free credit report from each of the three major credit bureaus—Equifax, Experian, and TransUnion—once every 12 months. Reviewing your reports regularly can help you spot inaccurate or suspicious accounts, detect signs of identity theft, and monitor progress if you’re rebuilding credit. Get your reports at AnnualCreditReport.com, the only federally authorized site for free credit reports, operated in partnership with the Federal Trade Commission.
WEOKIE members also have access to free credit score monitoring through Online and Mobile Banking. This easy-to-use feature allows you to view your current credit score anytime, receive alerts for changes or updates, and see what factors are affecting your score. Monitoring your credit regularly helps you stay proactive and protect your financial well-being. Learn more at weokie.org/creditscore.
We are here to help.
WEOKIE is committed to protecting our members from fraud and identity theft. If you believe you’ve been targeted or have questions about protecting your finances, we’re here to help. Contact us today for support or fraud recovery assistance. No question is too small. Contact us anytime if you’re unsure. No question is too small—contact us if you’re ever unsure. Acting quickly can make all the difference.







