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                Fraud Alert

                Fraudsters are constantly finding new ways to trick people. Here’s how WEOKIE helps protect you—and what you can do to stay one step ahead.

                Think your WEOKIE account has been compromised?

                CONTACT US

                Group of friends standing together with arms linked, symbolizing unity and protection.

                 

                HOW WE’RE PROTECTING YOU

                A Member Story

                A WEOKIE member recently avoided losing $50,000 thanks to our Yukon branch team's attention to detail. 

                Scammers had contacted her, claiming she faced "legal issues" and needed to withdraw a large amount of cash immediately. Our staff recognized the warning signs, asked the right questions, and prevented the fraud before any money changed hands. 

                Law enforcement was immediately notified. This is exactly the kind of vigilant protection you can count on—our team is trained to spot these schemes and will always put your financial safety first.

                INTRODUCTION TO COMMON SCAMS

                Scammers are constantly finding new ways to separate you from your hard-earned money. Here are some of the most common types of scams.

                Scammers pretend to be someone you trust, like a government agent, bank rep, or tech support, to pressure you into giving up personal information or sending money. They often use urgency, threats, or official-sounding language.

                WHAT TO DO

                • Don’t respond to unexpected calls, texts, or emails demanding money or information.
                • Verify the person’s identity by calling the organization directly using a trusted number.
                • Never send money or share personal information without confirming the request.

                HOW TO PREVENT AND RESPOND TO FRAUD 

                Fraudsters will go to extraordinary lengths to gain your personal information. Here are some practical ways to keep your financial information, including credit and debit card numbers, safe.

                1-MONITOR YOUR ACCOUNTS REGULARLY

                MONITOR YOUR ACCOUNTS REGULARLY

                Review your bank and credit card activity often—especially through your mobile app. Set up real-time Notifi Alerts to get notified of large or unusual transactions, and use Card Controls to instantly lock or unlock your debit card, set spending limits, and more—all within WEOKIE Online and Mobile Banking.

                Quick Tip: Set up Notifi Alerts in online banking so you’ll know instantly about unusual activity.

                5-LOCK OR FREEZE YOUR CREDIT

                LOCK OR FREEZE YOUR CREDIT

                Lock your credit when not applying for new loans. You can do this online at no cost with all three major credit bureaus. A credit lock makes it harder for scammers to open accounts in your name.

                6-USE CREDIT, NOT DEBIT, FOR ONLINE PURCHASES

                USE CREDIT, NOT DEBIT, FOR ONLINE PURCHASES

                While purchasing with a credit or debit card may seem similar, credit cards offer better fraud protection than debit cards. If anything goes wrong, you have more ways to recover your funds.

                7-USE MULTI-FACTOR AUTHENTICATION (MFA)

                USE MULTI-FACTOR AUTHENTICATION (MFA)

                Enable MFA on banking apps and other sensitive online accounts, including email. It adds an extra layer of security by requiring a code in addition to your password.

                8-SHRED DOCUMENTS AND SECURE DEVICES

                SHRED DOCUMENTS AND SECURE DEVICES

                Shred mail containing personal info, and lock your phone and computer with a passcode. Install antivirus software and keep operating systems updated to prevent malware.

                DEBIT VS. CREDIT CARD FRAUD

                Understand the key differences in protection and recovery between debit and credit card fraud.

                Both debit and credit card fraud occur when someone obtains unauthorized access to your account numbers. However, when someone gets hold of your debit card number, they are able to access the funds in your bank account directly and can quickly drain your account. Recovering funds withdrawn this way can be difficult and time-consuming.

                Credit card fraud involves unauthorized charges on the credit line extended by your card issuer. This allows you to dispute fraudulent charges before paying them. While serious misuse of your credit card may affect your credit score, credit cards offer better protection against fraudulent charges because your personal funds are not directly affected. 

                DEBIT CARD FRAUD PROTECTION

                If you suspect fraudulent activity, contact WEOKIE immediately at (405) 235-3030 or 1-855-604-1631 to report the issue and freeze your card.

                You can also use Card Controls in the WEOKIE Mobile App to instantly lock your card and help prevent further transactions. The sooner you act, the greater your chances of limiting losses. WEOKIE will replace your card and may issue a temporary credit while they investigate. 

                Quick Tip: Update your contact information with WEOKIE so we can reach you immediately if we detect suspicious activity.

                CREDIT CARD FRAUD PROTECTION

                For credit card fraud, call your credit card issuer right away to dispute the charge. Most card issuers will not hold you liable for fraudulent charges provided you report them promptly.  In both cases, update your online account passwords, monitor your credit report and bank or card statements closely, and set up transaction alerts to catch any further suspicious activity. Make sure your bank or card issuer has your up-to-date contact information.

                WHAT’S THE DIFFERENCE BETWEEN A FRAUD ALERT AND A CREDIT LOCK?

                Fraud alerts and credit locks offer different protections. Learn how each works and how to use them effectively.

                ⚠️ vs 🔒  ⚠️ Fraud Alert 🔒 Credit Lock
                How it Works Requires lenders to take extra steps to verify your identity before approving new credit. Blocks access to your credit report entirely, preventing most new accounts from being opened.
                Activation Request a fraud alert from one bureau, and by law it notifies the other two automatically. You must contact each bureau separately to lock/unlock your credit.
                Duration Lasts 1 year (can be renewed). Can be locked or unlocked instantly anytime.
                ✅ Best For Extra verification when you’re concerned about potential fraud. Maximum protection when you’re not applying for new credit.

                MONITOR YOUR CREDIT: WHAT YOU CAN (AND SHOULD) DO

                Monitoring your credit is one of the best ways to detect fraud early. Explore free tools and WEOKIE resources to stay informed and proactive.

                Keeping an eye on your credit is one of the best ways to detect fraud early. Fortunately, there are free, secure tools available—both nationally and through WEOKIE—that make it easy to stay informed and protect your financial health.

                You’re entitled to a free credit report from each of the three major credit bureaus—Equifax, Experian, and TransUnion—once every 12 months. Reviewing your reports regularly can help you spot inaccurate or suspicious accounts, detect signs of identity theft, and monitor progress if you’re rebuilding credit. Get your reports at AnnualCreditReport.com, the only federally authorized site for free credit reports, operated in partnership with the Federal Trade Commission.

                WEOKIE members also have access to free credit score monitoring through Online and Mobile Banking. This easy-to-use feature allows you to view your current credit score anytime, receive alerts for changes or updates, and see what factors are affecting your score. Monitoring your credit regularly helps you stay proactive and protect your financial well-being. Learn more at weokie.org/creditscore.

                We are here to help.

                WEOKIE is committed to protecting our members from fraud and identity theft. If you believe you’ve been targeted or have questions about protecting your finances, we’re here to help. Contact us today for support or fraud recovery assistance. No question is too small. Contact us anytime if you’re unsure. No question is too small—contact us if you’re ever unsure. Acting quickly can make all the difference.

                 

                *Source: Yelp, WalletHub & Phroogal