The Home Branch Web site contains disclosures and agreements specifically for e-bill. Upon using any electronic fund transfer (EFT" ) service, you agree to the terms of this agreement and disclosure which governs the use of EFT services. In this agreement the words "we", "us" and "our" mean WEOKIE Federal Credit Union and the words "you" and "your" mean the person or persons who signed the application for, or otherwise requested, the electronic transfer service and/or a card(s) and/or a Personal Identification Number (PIN) and each person to whom a card and/or a PIN has been issued. Any EFT service and/or card may not be used for any illegal transaction or online gambling activity.
(Some of the following services may not be available at all terminals or locations.)
On certain scheduled recurring payments such as Social Security payments, employer compensation payments, pension payments, etc. you can arrange for the deposits to automatically be made to your accounts. You can also authorize us to make scheduled recurring payments from your checking accounts.
You can also pay for purchases at VISA merchants and other point of sale (POS) providers that have agreed to accept the card(s) and withdraw cash (if permitted by the merchant).
These services allow you to:
Additionally, Home Branch allows you to:
You can arrange for transactions to be made on your deposit account(s) by telephone. However, we may require information which is necessary to properly identify you as an account owner. If we are not satisfied with the information, we may as ask you to go to one of our offices to conduct the transaction.
You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to: (i) Pay for purchases (ii) Pay bills.
Federal regulations set limitations on the frequency of preauthorized and telephone transfers from savings accounts and money market accounts. Telephone transfers, as used in this section, refer to transfers initiated through CUE Line, Home Banking and those initiated by telephoning the credit union with instructions to transfer funds from your savings or money market account. You may make only six preauthorized withdrawals and/or telephone transfers from your money market account, of which no more than three may be by check or similar order payable to a third party, each month or statement period. The credit union is not considered a third party for the purposes of repaying loans and associated expenses. The credit union allows three withdrawals per month from your savings account and for each subsequent withdrawal, you will be charged $1.00.
There is no limit on the number of withdrawals per day, however, there is a dollar amount limitation of $500 per day. The credit union may limit the amount of the withdrawal to current collected balances and all deposits are accepted on a provisional basis subject to collection through normal procedures.
POINT OF SALE - You may use your card to make purchases up to your "available balance" not to exceed 5 uses of $100 or more with a combined total limit of $2,000 daily, under certain circumstances, this amount may be lower if a PIN is used. Available balance is your account balance less any holds placed on your account by us. In the event the electronic system is not working you will be limited to 10 card uses or a maximum of $1,000.
Transactions NOT approved by a Personal Identification Number (PIN) might be processed through a non-Visa network and may not be processed as a Visa transaction (e.g. transactions processed though Pulse or Accel/Exchange). A PIN-less transaction not processed as a Visa transaction might not include the benefits provided by Visa (e.g. zero liability, $50 consumer loss cap, the Visa chargeback and dispute resolution, provisional credit policies of Visa, etc). A Visa transaction would be ATM transactions or the use of debit card as a "credit" transaction. The provisions of this Agreement and Disclosure concerning debit card usage relates only to Visa Transactions and are inapplicable to non-Visa transactions.
There will not be a transaction charge for each purchase or withdrawal made with the Check Card. There will be a $5.00 fee to reissue a card or PIN. There will be a $27.50 insufficient funds fee on a Check Card transaction, if applicable. There will be a 1% fee for each international transaction made with the Check Card when a currency conversion occurs. There will be a 0.8% fee when there is not a currency conversion. When you use an ATM not owned by us, you may be charged a fee by the ATM operator, or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a funds transfer).
At the time of using a card, you will receive a receipt when you use one of our terminals. If you have arranged to have direct deposits made to your account at least once every 60 days, from the same person or company, you can call us at (405) 235-3030 or our CUE Line (405-787-4283) or access Home Branch to find out if the deposit has been made. You will get a monthly checking account statement and quarterly savings account statement detailing all transactions posted to the account.
If you believe your card or PIN has been lost or stolen, and you tell us within two business days after you learn of the loss or theft, you can lose no more than $50 (VISA limitations are $0 for Check Card except for negligence or fraud.) if someone used your card or PIN without your permission. If you do not tell us within two business days after you learn of the loss or theft of your card or PIN, and we could have stopped someone from using your card or PIN without your permission if you had told us, you could lose as much as $500. (VISA limitations are $50, except for negligence or fraud.) Also, if your statement shows transactions that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a hospital stay) keeps you from telling us, we will extend the time periods. VISA's zero liability does not apply to commercial cards.
Our business days are Monday through Friday. Holidays are not included.
If you believe your card or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, or if you believe a transfer has been made using the information from your check without your permission, call: (405) 235-3030 during business hours and/or write: WEOKIE Federal Credit Union, P.O. Box 26090, Oklahoma City, OK 73126-0090.
After business hours and/or holidays call 1-800-617-3755 for Check Card reporting.
If you have told us in advance to make regular payments out of your account, you can stop any of these payments by calling or writing us at the telephone number or address listed under item #9 in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we will require the request to be in writing and received by the credit union within 14 days after you call. (We will charge you for each stop-payment order you give. See the Fee Schedule located in the Disclosure and Schedule brochure for the fee amount.) If these regular payments may vary in amount, the person you are going to pay should advise you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.) If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we may be liable for your losses or damages.
We will disclose information to third parties about your account or the transactions you make:
We are not, under any circumstances, obligated to reissue a lost or stolen card. We may cancel or invalidate your card at any time. You may cancel your card by cutting it in half and returning the pieces to us at one of our credit union locations or mailing it to the address in item #9.
If you close your account(s) which are accessible by the card, you agree to return the card to us at that time. If the card is not returned there will be a $5.00 fee. If your account is accessible by Home Branch, your access will be restricted.
This Agreement shall be governed by the laws of the State of Oklahoma to the extent not preempted by federal law. We may amend this Agreement at any time by giving you notice as required by law of such changes.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSACTIONS please call us at: (405) 235-3030 or write us at: WEOKIE Federal Credit Union, P.O. Box 26090, Oklahoma City, OK 73126-0090 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Please include the following information: