Contact Us

Contact WEOKIE

• Call

  Our Membership Relations Specialists are available to assist you  during business hours  at 405-235-3030 or 1-800-678-5363

  • Monday–Friday: 8:00am–5:30pm (CST)
  • Saturday: 9:00am–1:00pm (CST)

  

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  AI Assistant Available 24/7

  Okie, our 24/7 virtual assistant, can help you with the following services and more at 405-235-3030 or 1-800-678-5363

  • Check balances on savings, checking, or loan accounts

  • Request check withdrawals

  • Transfer funds

  • Access other common services

  To get started, simply use a touch-tone phone and have your member number along with the last four digits of your Social Security number or debit card ready for verification.

   

  
  
  

• TEXT MESSAGING

   

  Got a quick question? Text us anytime at 405.546.1901. 

  Easily connect with us about loans, rates, and more—right from your phone!*

  It’s secure, convenient, and saves time. Messages sent after hours will be answered the next business day.

  * Please do not send confidential or personal account information via text. Standard text and data rates may apply.

   

  Learn More About Text Messaging

• SECURE MESSAGING - Via Online Banking

  Send us a secure message when logged into your Online/Mobile Banking account. 
  

  Need to send us account-related questions? Log in to Online Banking and use the Messages option on your homepage. It’s the safest way to contact us—your identity is verified, and your information stays protected.

  A WEOKIE representative typically responds the same business day.

  Online Banking enrollment is required.

  Not yet enrolled in Online Banking?

  Register for Online Banking Now

• Visit WEOKIE

   

  Stop by any of our convenient branch locations. 

  View Branch/ATM Locations & Hours

  
  
  

• Lost or Stolen Card Reporting

   

  Visa Debit Cards:

  If your WEOKIE Debit Card is lost, stolen, or missing, you should immediately report the missing card by calling 1-855-604-1631. Assistance is available  24 hours a day, 7 days a week.

  • • TIP: You can instantly lock or unlock your WEOKIE debit card or report it lost or stolen using Card Controls in Online or Mobile Banking.

      
      

  
  

  • MEMBER/PERSONAL VISA CREDIT CARD

  Immediately report the missing card by calling 1.800.558.3424. Cardmember Assistance is available  24 hours a day, 7 days a week.

  • Business VISA CREDIT CARD
    

  Please report the missing card as soon as you can by calling 1.866.552.8855. Cardmember Assistance is available  24 hours a day, 7 days a week.

• MAIL

  WEOKIE Federal Credit Union 
  P.O. Box 26090
  Oklahoma City, OK 73126-0090

  For Overnight Deliveries: 

  WEOKIE Federal Credit Union
  8100 W. Reno Ave
  Oklahoma City, OK 73127-7229

Debit Card 

• LOST OR STOLEN CARD REPORTING

  • Visa Debit Cards:

    If your WEOKIE Debit Card is lost, stolen, or missing, you should immediately report the missing card by calling 1-855-604-1631. Assistance is available  24 hours a day, 7 days a week.
    

    TIP: You can instantly lock or unlock your WEOKIE debit card or report it lost or stolen using Card Controls in Online or Mobile Banking.

• VISA DEBIT CARD ACTIVATION

  To activate your Debit Card or change your PIN call 1-800-992-3808.

  TIP: You can activate your new debit card quickly using Card Controls in Online or Mobile Banking—no need to call or visit a branch. 

• VISA DEBIT CARD PIN CHANGE

  To change your current Visa Debit Card PIN, you must know your current PIN and call 1-800-992-3808.

Credit Card 

• LOST OR STOLEN CARD REPORTING

  AFTER HOURS LOST OR STOLEN CARD REPORTING

  • MEMBER/PERSONAL VISA CREDIT CARD

  Immediately report the missing card by calling 1.800.558.3424. Cardmember Assistance is available  24 hours a day, 7 days a week.

  • BUSINESS VISA CREDIT CARD
    

  Immediately report the missing card by calling 1.866.552.8855. Cardmember Assistance is available  24 hours a day, 7 days a week

Merchant Check Verification Line

• MERCHANT CHECK VERIFICATION LINE

  405-235-3030

  After Okie says "What can I help you with today?" simply ask to speak with a representative.

• PAYMENT PROTECTION CLAIMS

   

  CLICK HERE to file claims online. If you prefer, call 1.844.707.4964 to begin the process and a TruStage™ Claims Specialist will guide you through the process.

   

Opt-Out

• TO OPT-OUT FROM RECEIVING PRE-SCREENED OFFERS

  WEOKIE IS UNABLE TO REMOVE YOU FROM THIS NATIONAL  LIST. 

  You can choose to stop receiving “prescreened” offers of credit from this and other companies by calling toll-free 1-888-567-8688.

  
  PRESCREEN & OPT-OUT NOTICE A “prescreened” offer of credit is based on information in your credit report indicating that you meet certain criteria for creditworthiness. This offer is not guaranteed if you do not meet our criteria (including providing acceptable property as collateral). If you do not want to receive prescreened offers of credit from this and other companies, call the consumer reporting agencies toll-free at 1-888-5OPT-OUT (1-888-567-8688).   Or visit the website at www.optoutprescreen.com or write: Equifax Options, P.O. Box 740123, Atlanta, GA 30374-0123; TransUnion, Opt Out Request, P.O. Box 505, Woodlyn, PA 19094-0505; Experian Consumer Opt Out, P.O. Box 919, Allen, TX 75013

   

• TO OPT-OUT FROM WEOKIE EMAIL OFFERS

   

  Use the "unsubscribe" button at the bottom of the email.